Appliance Repair Questions? Ask a Technician for Answers ASAP
If you remove the baskets from inside the freezer section and look at the back panel do you see any ice or frost on there.
Is there any at the bottom as well?
Not satisfied with response, I have requested a refund, I have now called someone out to look at it.
Ive asked for more info on the fault but you haven't responded so not much more I could do until you respond