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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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My Indesit IWDC 6125 door is locked - it will not open even

Customer Question

My Indesit IWDC 6125 door is locked - it will not open even tho the cycle has finished, its drained. Ive cleaned the pump, checked the inlet hose everything is fine - except for the washing machine door not opening. Is there a manual way of opening it as my work uniform is stuck inside?
Submitted: 4 years ago.
Category: Appliance
Expert:  Michael replied 4 years ago.
Welcome and thanks for trusting Just Answer / Pearl with your questions.
Please have patience as these are technical issues and the more information you can supply us the quicker we can solve your issue:-)
If you remove the top you should see the door release simply pull it to open the door.
Your may also have a small panel that will allow you unlatch the door with out removing the top:-)
Some do , some don't.
But this also is an indication that you need a new door lock mechanism.
You can get a new one from espares: 0844 9777 888.
they usually ship same day as well.
I will help you with the replacement if you need?
But Since this may take some time, if you will rate me in a positive fashion before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.
Thank you
Tech Michael