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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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hi my siemens american style fridge freezer water and ice has

Customer Question

hi my siemens american style fridge freezer water and ice has stopped working and the letters IWD OFF is displayed
Submitted: 4 years ago.
Category: Appliance
Expert:  Michael replied 4 years ago.
Welcome and thanks for trusting Just Answer / Pearl with your questions.
Please have patience as these are technical issues and the more information you can supply us the quicker we can solve your issue:-)
Hi May I have full model #?
Also how old is the fridge?
Thank you
Tech Michael
Customer: replied 4 years ago.

iq300ka62dvoogb its 2 years old. thanks andy

Expert:  Michael replied 4 years ago.
Hi this is usually caused by a lock function.
Here are some ideas, it depends which buttons you exact model has:

Press and hold super and freezer buttons at the same time for five seconds.

If you have this a button that says alarm off/lock. If so try holding it in for 5 secs.

Please let me know if any of this works?
If so please rat acceptable if not please dont rate yet just reply to me:-)
Thank you
Tech Mike
Customer: replied 4 years ago.

thank you michael this worked a treat easy when you know how. very satisfied. thanks again. andy essery

Expert:  Michael replied 4 years ago.
Your welcome!
Please rate before closing this page and have a great holiday!
Tech Michael
Expert:  Michael replied 4 years ago.
Hi Andy,
Please rate my service to you today before closing this page.
Thank you and have a great holiday season!
Tech Michael