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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Hi, I have an neff ceramic hob, its working ok but recently

Customer Question

Hi, I have an neff ceramic hob, it's working ok but recently it won't heat the hob enough to boil water. The hob only goes on high heat for 3 seconds then cuts out, can anyone help
Submitted: 4 years ago.
Category: Appliance
Expert:  Techdesk replied 4 years ago.
Can you post the E-Nr number of the appliance please?
It should be on a label on the underside of the hob.

If there's an oven below the hob, you need to take the oven out to see the label.

Does the hob have touch controls or knobs?