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Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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My Hoover VHC 681b drier wont tumble. It makes a humming sound

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My Hoover VHC 681b drier wont tumble. It makes a humming sound and seems to warm up but nothing else. Any suggestions. Could it be a broken belt?
Hiya,
Unplug the appliance and take the top off.

Keep yourself well clear of the electrics when testing this.

Turn the drum manually, does it turn fairly easily?

Is the belt ok?

If it is, plug the machine in.
Start the machine and when it hums, give the drum a push round.

Does it start running till it needs to change direction?

Thanks
Customer: replied 4 years ago.


A gentle push start worked. It doesnt seem to change direction at all though. Ive stopped it and started again and again it needed a push to work

Hiya,
OK, it may not be a reversing dryer.

The fault you have is the capacitor that "kick" starts the motor has failed.

You need to obtain and fit a new capacitor to sort the problem out.

The capacitor is mounted either on the motor or beside it.

To access it, the top, facia and front panel have to come off.
The parts in front and under the drum have to be removed too until you can reach the capacitor or take the drum out.

You may find it easier to take the drum out for full access.

Check it out, see how it goes and get back to me if you need more help.

Hope this helps
Thanks
Customer: replied 4 years ago.

Thank you, XXXXX XXXXX decided to reverse automatically. But wont start as previously. If it is the capacitor I will replace this when I have a little more time. I assume there is only one capacitor and the part number will be on it

Hiya,
there's only the one capacitor at the motor.
No part number but, there will be a size on it, look for the size and then obtain one of the same size. it's marked something like 8uf

Once replaced, your machine will run as it should.

Hope this helps
Thanks
Customer: replied 4 years ago.

Perfect. Much appreciated. I also note a previous guidance note on how to get the drum out, so should be fine.

Hiya,
You're welcome.
Good luck with the repair.

Just post here if you find you need more help.

I'd appreciate it if you could rate the answer I've provided, it's how I'm paid for my time and efforts.

Thanks
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