How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
11519491
Type Your Appliance Question Here...
Michael is online now

I dislike my steam oven. Is there any way I can cook in it

This answer was rated:

I dislike my steam oven. Is there any way I can cook in it without water?
Hello,
I am Tech Michael and I will be assisting you today.
Please be patient with us as these are technical questions and some testing may be required.
It may take a bit of back and forth conversation to be sure we have all the information in order to make a proper diagnosis.
May I have the full model #?
Also how old is the oven?
Thank you
Tech Michael
Customer: replied 4 years ago.

Hello Michael,


First of all it is not a Smeg. It is a Neff ( I call it Naff)


 


It is 5 or 6 years old .


 


The model number is XXXXX 8722 N1 or B 8722 N1BG

Hi Kate lol on the Naff!
Unfortunately, you cant use it dry, I don't like the steam ovens either I don't like soggy food lol.
The reason you can use it that way is it uses the steam in the same way a convection oven uses hot air.
You would really need to replace it to get the desired effect.
I wish i had better news for you on this I really do.
In any case, have a great day and if you need me for anything else please just ask me.
Take care Kate!
Thank you
Tech Michael
Michael and other Appliance Specialists are ready to help you