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Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17311
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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I have a faulty NEFF induction hob. It is a four ring hob. The

Customer Question

I have a faulty NEFF induction hob.
It is a four ring hob.
The two right hand rings are faulty.
when the hob is switched on using the wall switch,
the two indicators flash 0 and nine (the nine is backwards).
the two left hand rings function well.
Submitted: 4 years ago.
Category: Appliance
Expert:  Daniel replied 4 years ago.



Can you post the full model number please.



Customer: replied 4 years ago.

E /Nr. T4243x0/03

C.I.F. A/28/893550336110409816001120

Please tell me what is wrong.

Please tell me how much a repair will cost.
Expert:  Daniel replied 4 years ago.



Thanks for that.


Im afraid when induction hobs go wrong its not usually good news.

As there isn't much in there. You have 2 controls board one for each side of the hob and the 4 magnetic plates.


When you get a fault were one half of the hob is faulty its always the control board at fault which causes this. As if it was a magnetic plate then only one hob will stop working.


To cure this the control board for the right hand side will need to be replaced and this will cure it.


Now these are very expensive. You are looking at £216 just for the part and if getting someone in to fix it you can add another £50 roughly on top of that.


Sorry its not good news but on induction hobs its always the control boards which fail on them.