How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
Type Your Appliance Question Here...
Techdesk is online now

Hi I have a Belling synergie oven. Last week the fan oven

Customer Question


I have a Belling synergie oven. Last week the fan oven stopped working although the grill within the oven still works. Could you advise me what is wrong...?the filament??
Thanks v much

Claire Webb
Submitted: 4 years ago.
Category: Appliance
Expert:  Techdesk replied 4 years ago.
Is the timer/clock set on Auto (A)?
When you try the oven, does the fan inside run?
Does the temperature light on the front come on?

Can you post the model number of the appliance please?

How many buttons on your timer?
From the left, what are they marked?

Customer: replied 4 years ago.

no not set on A


fan runs when turn oven on


orange temp light comes on


where is the model no?


5 buttons on timer


marked lt to rt:


bell and clock symbol

cook time

stop time



Expert:  Techdesk replied 4 years ago.
Thanks for that.

The most likely cause of the problem is a failed circular element.

Isolate the power to the appliance. Disconnect it from the electrical supply

As the temperature light comes on and there is no heat, it suggests the element is at fault.

The method of changing will depend on the element fitted at the time of manufacture.

There are 2 types, one is held from the front by screws, the other is held from the rear by nuts.

If the interior light is on the rear panel, take the light glass off first.

Take the rear panel inside the oven out.

This will reveal the element and the fan.

Take the screws holding the element in place out.

Bring the element and the wiring into the oven cavity.

(Be careful not to pull the wires off as you manouver the element into the cavity, if you do, you'll need to take the cooker out, rear panel off to be able to retrieve the wires. Don't try the machine if you have lost a wire, retrieve it first).

Swap the wiring on to the new element.
Fit the element in place and replace the cover.

Turn the power back on and set the clock.

Try the oven again.

If there are no screws holding the element in place, take the cooker out and take the rear cover off.

You can now access the wiring and the nuts holding the element in place.

If the element tests ok, let me know.

Obviously, if you cannot do this work yourself, you'll need to call someone in to do it for you.

Hope this helps
Let me know how it goes or if you need more help
Customer: replied 4 years ago.

Thanks for your help. Will have to get an expert out. Can you recommend one in my area and what he will cost/how much will the element cost to order/ Can I just order an Synergie Belling it standard?

Expert:  Techdesk replied 4 years ago.
If you are getting someone out, they would normally supply the element, so you know you are getting the correct one.
As I don't know the model number (can't tell you where it is unless I know which machine it is).

To find a repairer, copy and paste the following into a new browser window. Fill in your details and it will list local repairers for you to contact.

Hope this helps
Customer: replied 4 years ago.

Thanks v much, very helpful info.

Expert:  Techdesk replied 4 years ago.
You're very welcome.
Good luck with the repair.

I'd appreciate it if you could rate the answer I provided, it's how I'm paid for my time and efforts.

Customer: replied 4 years ago.


Expert:  Techdesk replied 4 years ago.