How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
Type Your Appliance Question Here...
Techdesk is online now

my samsung side by side refrigerator/freezer has stopped working.

Customer Question

my samsung side by side refrigerator/freezer has stopped working. Only on little bar light (not flashing) on the control panel. Replaced fuse in plug, there was a click on and off and then it stopped. replaced fuse again same problem. What is going on?
Submitted: 4 years ago.
Category: Appliance
Expert:  Techdesk replied 4 years ago.
You haven't given a model number but, I'll try the common methods.

If the buttons are up and down either side of the display, press and hold the top button either side, together, until the board resets.
The machine will then start working again.

If the buttons are in a line across, press and hold the 2 outer buttons together until the board resets.

Try it out, let me know how it goes.
If it doesn't work, post the model number here and I'll help further.

Hope this helps