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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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My mothers whirlpool US style fridge is making a lot of noise

Customer Question

My mothers whirlpool US style fridge is making a lot of noise and dosent appear to be working? any idea as to what the problem might be?
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Can you post the model number of the appliance from the label inside the fridge?

Where in the appliance is the noise?
Does it stop when you open the fridge door?
Is there any cooling in the freezer?
Any build up of ice?

Customer: replied 3 years ago.

Answers as follows:



1. At the back and rear of the fridge

2. Yes it stops when either door is opened

3. Yes there is cooling in the freezer

4. No build up of ice.

Expert:  Techdesk replied 3 years ago.
OK, if the noise stops when you open the door, the fan inside the freezer will be the cause of the noise.

Open the freezer door, press the light switch.
Does the noise start up?

I still need the model number.

You say it's not working properly, what part isn't working?

Customer: replied 3 years ago.

Model number FRSB 36AF20-2 from 2006.

Fridge not working at all. Freezer cold but not freezing.

Noise does not start when light switch pressed.

Expert:  Techdesk replied 3 years ago.
OK, so the noise would need to be at the bottom rear of the machine.

Switch it off, pull it out and take the panel at the bottom rear off.
Take the grill below the doors off.

Ensure the condenser (the pipework under the machine) is clean and clear. Vacuum out any fluff or debris blocking it.

Once clean, plug the machine in.

There's a fan beside the compressor.
Once the compressor starts, the fan should run.
See if it's the fan or the compressor making the noise.

Let me know what you find.