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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Is there a trip on the heater element on a Indeset IS60V Tumble

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Is there a trip on the heater element on a Indeset IS60V Tumble Dryer the Drum turns but no heat
I am Tech Michael and I will be assisting you today.
Please be patient with us as these are technical questions and some testing may be required.
It may take a bit of back and forth conversation to be sure we have all the information in order to make a proper diagnosis.
There are a couple of things other than a bad heating element that can cause this. Do you have a meter for testing?
Is your model electric or gas for the heat?
Thank you
Tech Michael
Customer: replied 4 years ago.

I dont have a meter the model is electric

Thanks Bill,
There is a thermostat and a thermal cut out. One of these may have failed.
You can check the thermal cut out and the thermostat if you have a meter to check for continuity.
These two devices are at the back of the heater element box.
But try this first, when you see the thermal cut out, it will have just two wires attached to it. you can remove those two wires connected to the thermal(a small metal and plastic part on the heater box, and connect them together as a test ONLY condition.
Then making sure the wires ends dont touch any other metal, run the dryer, let me know if it now produces heat.
Also how old is your dryer?
Thank you
Tech Michael
Customer: replied 4 years ago.

I am not actually by the dryer at the moment so i will have to get back to you the machine looks fairly new i inherited it with the house i have just bought the people in the house were not paticularly good with maintenance the end of the vent was clogged up with fluff.

Hi thanks Bill, that could actually be the thermal.
I would do this, to be sure it will work, order and replace the thermal cut out and the thermostat for the heater.
They are both easy to replace and you can get that locally if you have an appliance parts store near you, if not, I can let you know where to get them on line.
I will stick with you until we have this fixed but since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.

Thank you Bill.
Tech Michael
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