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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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Our bottom freezer refrigerator has suddenly dropped temperature

Customer Question

Our bottom freezer refrigerator has suddenly dropped temperature in both compartments, to -22 and -2/3. The lights on display show -88, 88 &188 from L to R. No response to pressing lock.

Suggestions please.

Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
I am Tech Michael and I will be assisting you today.
Please be patient with us as these are technical questions and some testing may be required.
It may take a bit of back and forth conversation to be sure we have all the information in order to make a proper diagnosis.
May i have the full model #, it should be inside the fridge.
Also to be sure, did you mean that its all getting colder in both compartments?
Thank you
Tech Michael