Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, my name is XXXXX XXXXX I have been in the home improvement and repair field for 20 years. I will be very glad to help you today. If you look at where the drain connects under the sink and disconnect it. It is connected by a hose clamp. Have some rags ready as there may be some leaking. Check for a blockage there. If there is not a blockage there have you cleaned the filter?
Hi, what's your name?
Hi Joe. Have you cleaned the filter at the bottom of the basin? Do you have the manual? If you do not have the manual I can send it.
So there was no blockage there and the problem persists? The filters were quite clean?
Does it sound like the pump is humming during the drain cycle? There is no error code?
Does the sink drain well?
No. It is always better to physically remove a blockage rather than chemically. Sometimes that will cause more troubles than repair them. Do you have a bucket, Joe? If you disconnect the drain hose again and run the dishwasher on a rinse cycle, and direct the drain hose into a bucket, does it flow then?
If it isn't the simple things then the pump may simply have a blockage in it. It could be that the pump is needing replacement but doubtful. I think we just need to find what is blocking it up. I am thinking that there will be a blockage that may get pumped out when the drain is disconnected. The next thing we will do if that does not clear it is remove the pump and check to see if we can clear a blockage there. Hopefully we can avoid the minor surgery. We can pick it up whenever it is convenient for you. Let me know if the suggestions become out of your comfort zone. If at some point you would feel better getting a tech just let me know. I will chat with you later. Have a good night!