How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
Type Your Appliance Question Here...
Rob is online now

Hello, I have a cd 9002/ 2 SS. On the small oven door, I wanted

Customer Question

Hello, I have a cd 9002/ 2 SS.
On the small oven door, I wanted to take the door off to clean thoroughly.
I eased the clips up with a screwdriver , but then realised the door would not come off.
I pushed the clips back down but now the door will not close properly .
an you please help.

many thanks
Brian Rimmer.
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
I suspect the door is partially off or the hinges are not located properly so cannot close.

Can you post a photograph of the hinges as they are now?

Customer: replied 3 years ago.

Please send e mail address for photo


Expert:  Techdesk replied 3 years ago.
You need to either post it on this thread or upload it to a file sharing site, such as mediafire, then post the link here.
If you can't do that, you'll need to send it to customer services using the links on the page.

The doors do come off of your machine so, fully open it again.
Flip the U shaped pieces fully over.
Lift the door as if to close it and it should lift out.

This time, as you lift it, ensure the notches on the underside of the hinges slot into the metal plate of the hole the hinges go in.

Let me know what you find.