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Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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my freezer, GSU 2604GB/02, FD7504 is only going down to -10

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my freezer, GSU 2604GB/02, FD7504 is only going down to -10 and seems to frost up
Is the machine icing up at the top, inside the freezer?
Do you hear the fan inside the freezer running?

Customer: replied 4 years ago.

Yes, icing on grille at the top and constant sound, probably fan


David LOw

OK, you shouldn't have icing up on the grille, or inside it.

The easiest way to sort this out is to carry out a full defrost.

Unplug the machine and leave it, with the doors open, for at least 24 hours, in a warm room.

This should be long enough to clear out any ice blockage.

Plug it back in and let me know if it doesn't cool down.

Hope this helps
Customer: replied 4 years ago.

Yes I did that. same problem, tho no icing yet

OK, you're a good bit short of 24 hours minimum for the defrost.

Take the panel over the evaporator off and check to see if it's fully defrosted and if it is, to see if it's now frosting over.

Customer: replied 4 years ago.

OK. Will do

Customer: replied 4 years ago.

Now back to normal. AOK.


Thanks a lot.

Thanks for letting me know how it went.
Glad you got it sorted out and working again.

Good luck with the appliance.

If you haven't already done so, I'd appreciate it if you could rate the answer/help I provided.
It's how I'm paid for my time and efforts.

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