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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1010
Experience:  Worked on appliances for more than 15 years
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Ka62da70gb/01 not making ice (after power cut I think) Any

Customer Question

Ka62da70gb/01 not making ice (after power cut I think)
Any ideas? Does dispense cold water and ice , but ice box almost empty and will not dispense crushed ice
Submitted: 3 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 3 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is it ?

KevinWhiteJA :

Please check the water inlet valve, it might be frozen or blocked with mineral deposit. Use a hair dryer to remove the blockage. Make sure the water inlet valve's screen is not blocked. If the issue persists, then the water inlet valve has gone bad, use a multimeter to test the water inlet valve's continuity. Use a multimeter to test the continuity.

JACUSTOMER-q6xshkwc- : Cannot be as the fridge still dispenses cold water
KevinWhiteJA :

it has a dual valve one for the ice and other for the valve...if it is not bad it can be due to a blockage in there

JACUSTOMER-q6xshkwc- : Any comment?
KevinWhiteJA :

as said please try to check it

JACUSTOMER-q6xshkwc- : Where is this valve?
KevinWhiteJA :

it is located where the inlet hose connects the appliance