How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andrew Smith Your Own Question
Andrew Smith
Andrew Smith, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3757
Experience:  Gas cooker specialist
Type Your Appliance Question Here...
Andrew Smith is online now

Help please I have had Drayton digistat +1rf etc put in a

Customer Question

Help please
I have had Drayton digistat +1rf etc put in a few weeks ago. Today we had a power cut and I can't overide the heating water. It is continuously on even if I turn the boiler off. Impressed the override button as well . So confusing and have son with disability soneed to sort this out asap.
Submitted: 3 years ago.
Category: Appliance
Expert:  Andrew Smith replied 3 years ago.

Andrew Smith :

It is still running even when you turn the boiler off at the wall?

Andrew Smith :

You may have a stuck motorised valve but the boiler should still be off if you turn the fused spur off by the boiler or timer.

Andrew Smith :

Once you have done this laft off for a couple of minutes, the unit may reset itself