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Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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I have a prestige frost free fridge freezer prt265ffsl and

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I have a prestige frost free fridge freezer prt265ffsl and the bottom of the fridge keeps filling with water I have to mop it out pretty much every week ibought it with comet in 2010 and also purchased a 5 year gaurantee
Unfortunately, Comet went bust and your 5 year warranty went with them.
Unless the liquidators have given you a different warranty to use, I'm afraid you don't have one now.

Inside the fridge, on the rear wall should be a drain channel with a small hole at it's lowest point.
It may have a short probe/cover inserted into it.
Take this out if it's fitted.

Use a long length of wire and push it down the hole as far as possible (it should go nearly as far as the floor).

Waggle it around and push / pull it to clear out any blockage in the drain hose.

Pour a mild bleach solution (no more than 1/2 a cup) down the drain hole to kill any bacteria and keep it clean.

Try it out, see how you get on and get back to me if you need more help.

Hope this helps
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