How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1010
Experience:  Worked on appliances for more than 15 years
Type Your Appliance Question Here...
KevinWhiteJA is online now

Hi - my Beko 4311W appears to be constantly draining. When

Customer Question

Hi - my Beko 4311W appears to be constantly draining. When it is switched on, after the initial fill phase it drains and then the drain pump keeps running. Any ideas?
Submitted: 4 years ago.
Category: Appliance
Expert:  KevinWhiteJA replied 4 years ago.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

How old is it ?

KevinWhiteJA :

Do you hear a hum sound from the drain pump as well ?

JACUSTOMER-o2xkxbes- :

It is 2 or 3 years old. Yes the hum from the drain pump is there virtually all the time apart from when the machine is first switched on when it starts its normal cycle.

KevinWhiteJA :

If you have cleaned it completely after taking off the side and top panels...and checked nothing is stuck in there then it is the drain pump that will need replacement