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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have a Bosch Exxcel. When I do a mixed load either on 30

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I have a Bosch Exxcel. When I do a mixed load either on 30 or 40 degrees
Sometimes the cycle stops either half way through or 8 mins till
The end. Any ideas ???
I am Tech Michael and I will be assisting you today.
Please be patient with us as these are technical questions and some testing may be required.
It may take a bit of back and forth conversation to be sure we have all the information in order to make a proper diagnosis.
How old is your machine?
Also may I have the full model #?
Thank you
Tech Michael
Customer: replied 4 years ago.
3 years old
Does this happen on all cycles?
And please explain MIXED?
Thank you
Tech Michael
Customer: replied 4 years ago.
It happens on mixed load either at 30 or 40 degrees it stops half through or with 8mins left
Have you tried other cycles with the same or different results?
Thank you
Tech Michael
Customer: replied 4 years ago.
Yes have u any suggestions as I have a new born and I haven't got time for the machine to stop
Thank you I understand,
Unfortunately that is a sign of a bad main control board.
If this happens on all wash cycles, then the timer is bad.
It is fairly easy to replace if you have the tools and are handy but if not it would be best at this point to call in an appliance tech to fix this for you.
I wish I had better news for you on this I really do.
If I can help you get a new board or anything please let me know I will be here for you but please rate kindly so I can lock us in as well, it doesn't cost you anything to rate my service.
Thank you and good luck with your new baby!

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