Hi yes you can get those parts.
Please contact the company below for parts, I will stick with you until the repair is complete as well and assist if you need me but since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.
Thank you XXXXX
Franke UK Spares & Servicing
To obtain spare parts and/or replacement accessories contact:
Sinks & Taps
Telephone: 0844(NNN) NNN-NNNN
(This is a BT Lo-call number and will cost the caller a maximum of 5p per minute from a landline anywhere in the UK, calls from a mobile will be charged at your network's rate)
Sat 9.00am-12.00 noon
Order spares online (fully secure server)