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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Hi there, I was away for the weekend and the boiler is not

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Hi there, I was away for the weekend and the boiler is not working. It shows the following message: F.22 and 0.3 bor
I am Tech Michael and I will be assisting you today.
Please be patient with us as these are technical questions and some testing may be required.
It may take a bit of back and forth conversation to be sure we have all the information in order to make a proper diagnosis.
Ho old is your boiler?
Also when you say tries to start, what exactly does it do, will just run the fan, or does it actually fire?
Thank you
Tech Michael
Customer: replied 4 years ago.

The boiler is 4 years old. It was checked a few months go.

It does try to run the fan, but just for a few second, it does not fire.


Thank you for that is your running gas or oil?
Customer: replied 4 years ago.

Gas. There is also a red light that is on.

Hi this is likely a bad regulator.
That will happen if the valve wont open and these can fail at any time, its part of whats called the thermocouple, it is a safety device that has failed.
Your best bet is to re call the tech who just looked at this he can fix this for you, But if you have any experience with gas I could help you here further as well, but you will need some tools and the part.
I will stick with you until this is fixed but since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.

Thank you XXXXX

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