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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1010
Experience:  Worked on appliances for more than 15 years
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F21flashing on Bosch washing machine, what might the fault

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F21flashing on Bosch washing machine, what might the fault be? How can we solve it.

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me its complete model number

Customer: It is a Bosch exxcel 7 1400 express and is over 5 years old
KevinWhiteJA :

the model number is XXXXX inside the door and start with E nr

Customer: We don't see it - can you call on XXXXXXXXXXX
KevinWhiteJA :

I am sorry it won't show you number...the model number starts with the E nr

Customer: There is no number visible - we have looked and looked
KevinWhiteJA :

ok...F 21 normally indicates a motor or a main control board fault

KevinWhiteJA :

however, you can try to reset it and see if this will reset the control...Unplug the washer and plug it back after 3 minutes...after this Turn the programme switch to 6 o clock position and then hold the RPM button turn switch to spin, release RPM button..let me know how it goes

Customer: Ok thanks. I will let you know
KevinWhiteJA :

ok waiting

Customer: now flashing F 63 !
KevinWhiteJA :

F63 is a control board failure....please try the same procedure again

KevinWhiteJA :

let me know how it goes

Customer: Nothing I'm afraid
KevinWhiteJA :

same error ?

Customer: It has worked, you are a magician. I will call you again if there is a problem
Customer: manyproblem many tahnks
KevinWhiteJA :

:) You're welcome....Excellent feedback is appreciated if you are satisfied with my assistance....Have a Good Evening

KevinWhiteJA :

If you have further questions I will be pleased to assist you – please use the REPLY link for further assistance..Please remember to RATE my answer Excellent or Good Service....Thanks :)

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