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Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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Whirlpool fridge freezer ( side by side) fridge not working

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Whirlpool fridge freezer ( side by side) fridge not working and door seals are hot to touch. What could be the problem
Can you post the model number of the appliance please?
It's on a label inside the fridge.

Have you checked below the doors to see if the grill or the condenser is blocked with fluff?

Customer: replied 3 years ago.
Thanks for that.

Can you advise on the other question I asked?

Customer: replied 3 years ago.
Yes clear of fluff
OK, thanks for that.

Reach up the side of the water dispenser.
You'll find a switch in there.
Switch it off.
See if the area the seals sit on goes colder.

There's a built in heater for the area between the doors.
It's normally switched on if there's a problem with condensation between the doors.

Let me know what you find.

Customer: replied 3 years ago.
The seals have cooled down with switch off
OK, run it for a while and see how it goes.

Hopefully it's simply been the switch turned on previously when the front board was replaced.

Just post here again if you find you still need help.

Hope this helped
Techdesk and 2 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.
The fridge seems to be working at the moment thanks