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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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My NorCool seems to have stopped refrigerating although the

This answer was rated:

My NorCool seems to have stopped refrigerating although the internal light is still operating ?

I am Tech Michael and I will be assisting you today.
Please be patient with us as these are technical questions and some testing may be required.
It may take a bit of back and forth conversation to be sure we have all the information in order to make a proper diagnosis.
May I have the full model #?
Also does it do this no matter what source you are using, gas/ electric?
Thank you
Tech Michael

Customer: replied 3 years ago.



It is a NorCool 900 (231177).


My understanding is that it is only electric.


Please let me know what you would advise ?


Best Regards,



Hello James,
This is more than likely the heating element that heats the coils that create the cooling.
DO you have a meter and are you willing to take this apart?
If so I will help you further on this. But if not any RV shop can easily fix this for you ;-)
Please let me know, I will stick with you until this is fixed properly but since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.

Thank you James.
Tech Michael
Customer: replied 3 years ago.

Thanks Michael.


I now have a local engineer looking at the issue.


Best Regards,



Thank you James, I wish you the best!
Please rate kindly before closing this window, it doesn't cost you anything ;-)
Have a great day!
Tech Michael
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