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Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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The key sign is showing on my machine and Im unable to use

Customer Question

The key sign is showing on my machine and I'm unable to use the machine - help!
Submitted: 3 years ago.
Category: Appliance
Expert:  Rob replied 3 years ago.
Welcome, my name is Rob and I will be helping you with your problem today. If anything isn't clear, please just ask me.

Can you open the door please. on the data plate will be the ENr, please let me have that and I can check this for you


Customer: replied 3 years ago.

I have no idea what a data plate is nor an ENr - I am not a professional in this field! I will have to come back to this later as have an appointment.

The machine is a Classixx 6, 1200 Express

Expert:  Rob replied 3 years ago.
Hi Maura

You dont have to be a proffesional.
All you have to do is uopen the door of the machine.
There in front of you is a label (data plate), I just need the number from there. Its called an ENr and is printed there