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Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17410
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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I have a Ultima WMUD 962 and it has stopped draining ..has

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I have a Ultima WMUD 962 and it has stopped draining ..has just been reinstalled after a move ..any ideas as to what might be wrong ? Came up with ab error message - fg5 I think



Were does the drain hose go to?


Does it go under a sink? If so then pull the drain hose off and check the spigot end has been cut off.

If that's fine then unscrew the spigot and check there isn't a blanking cap in here as if you have just moved and installed the washer it sounds like the waste spigot is blocked off so clear that and that should sort it.


Let me know how it goes.



Customer: replied 3 years ago.

Hi Dan ..thanks ..that was the problem and now resolved - thanks !!



Nice one glad to hear that's it. If you haven't already could you please rate the answer.


Many thanks

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