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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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my WMB9 1242LC/LB is stuck on a program and will not reset

Customer Question

my WMB9 1242LC/LB is stuck on a program and will not reset or respond after my daughter turned it off instead of pausing it we managed to get cloths out but it just wont respond or do any thing now
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi sorry to hear that. How did you get the door open?
Also how old is your washer?
Thank you
Tech Michael
Customer: replied 3 years ago.

hi michael i seem to have fixed the machine now it had a hair clip stuck in the drain pump when i removed the clip and turned it back on it all started to work again.

Expert:  Michael replied 3 years ago.
Hi Jim, lol, that can happen too ;-)
I m glad you got it fixed!
Please rate kindly and I can close this out for you.
Have a great weekend!
Tech Michael