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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Bosch Classixx 1200 F21 showing, cleared that as per on line

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Bosch Classixx 1200 F21 showing, cleared that as per on line instruction. Then wouldn't spin so cleared ythe filter at bottom front of the machine then F16 showing.
Went back to 44 minute wash, seems to be going through the programme but nothing is happining
Help Please
Hi I am Tech Michael I will be helping you today.
Please be patient as these are technical issues and take some back and forth until we can be sure of all the details.
We want to be sure we can resolve your issues correctly and as fast as possible for you.
How old is your washer?
When you say nothing happens is the machine silent while the program moves?
Thank you for your patience!

Customer: replied 3 years ago.

Appliance is about 4 years old

Appliance was mostly silent from 44 min part of cycle through to 30 part the a humming sound and nothing now...stuck at 30 Min for last 10 minutes

Hi Kari,
I need to know if it will make the humming sound if you restart it.
Please unplug the unit for 5 minutes then re plug, let me know what it does then, also need to know if the door will open?
Customer: replied 3 years ago.


I've just unplugged the machine...will wait 5 took in water and detergent last time I put it going so cloths and poweder in machine

Door will open



Thanks Kari I await your reply ;-)
Customer: replied 3 years ago.


F21 is back up on panel...will clear this and let you know.



sounds good ;-)
Customer: replied 3 years ago.



Put machine onto fresh up/rinse cycle, 19 minutes.

Made a noise innately as though it was empting then started to take in water, at 16 minute gone quite...clicks but nothing happening






Hi Thanks you Kari,
This means the main control board has failed, all the classic symptoms.
Its actually easy to replace though,
and the best place to get that part is listed below.
I will stick with you until this is done and working properly again, only takes a few basic hand tools as well.
But since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.

Thank you Kari, please see the info below.
Tech Michael
0844 9777 888

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