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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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My grill has went crazy. It turns off when u turn it on and

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My grill has went crazy. It turns off when u turn it on and turns on when in the off position. Ive a hotpoint built in double oven/grill. What is wrong with it?

Hi sorry to hear that,
may i have the model # ***** the make of your grill?
Also how old it is?
Thank you
Tech Michael
Customer: replied 3 years ago.

DE89X/1 its Hotpoint. Its a solarplus grill with top oven.

Hi Norma,
this can be caused by two things, usually the main control board failing. but it could be just the switch.
I would replace both to be sure its fixed correctly as there really is no way to test them.
I will help you with this repair, its pretty easy and only requires a few tools.
Below I listed the best place to got those parts and I will stick with you until this is fixed but since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.

Thank you Norma and have a great day!
Tech Michael

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Michael and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

I live in N.I. so it could take a while for parts etc. Ive a 5yr parts warranty so hope it falls under that. I had same oven for over 20yrs with no faults & was still working when i got a new kitchen. Looks like modern electrics not as as good. how do i continue to contact u. This is my 1st time on this site etc.

Hi Norma, thats not bad and its good you have the parts warranty.
When you rate kindly, I can lock us in until you have the parts so I can help you further;-)
Have a wonderful Sunday!
Tech Michael