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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1010
Experience:  Worked on appliances for more than 15 years
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Hi we have a Bosch Exxcel washer / dryer which is causing the

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Hi we have a Bosch Exxcel washer / dryer which is causing the household power supply to trip. The machine will fill with water, drain, spin and dry without issue but when the program moves to wash, it trips the power. New machine or does this sound like a relatively inexpensive thing to fix?

KevinWhiteJA :

Hi, welcome to Just answer

KevinWhiteJA :

Please tell me its E nr

KevinWhiteJA :

and how old is it ?

Customer: Hi just checking
Customer: Machine just labelled Bosch Exxcel
KevinWhiteJA :

there should be a model number starting with E nr

KevinWhiteJA :

you can check inside the door

Customer: Got it
Customer: Wvd2452bgb/01
Customer: It's about 4 years old
KevinWhiteJA :


KevinWhiteJA :

and when it trips power is the water inside cold

Customer: yes
KevinWhiteJA :

ok as it spins and drains fine the motor seems to be working fine

KevinWhiteJA :

the problem is with the heating element

KevinWhiteJA :

can you test it with a multimeter ?

Customer: Can I replace that as a consumer? And that's odd as girlfriend keeps using Calgon lol
Customer: I have access to a multimeter but it isn't with me now
KevinWhiteJA :

ok, once you get it..pull the washer out

Customer: ok
KevinWhiteJA :

then with the washer unplugged take the back off the unit and test the heating element for continuity

Customer: Will do thanks. Will also check price of element!
KevinWhiteJA :

usually the problem is a bad heating element with the washer that old

Customer: Understood
KevinWhiteJA :

a new one will cost around £60- £65

KevinWhiteJA :

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