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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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My dishwasher will stop working after a few seconds and says

Customer Question

My dishwasher will stop working after a few seconds and says that it is finished. The little compartment that houses the detergent more often than not will not open and release the tablet. I have checked the filters, spray arm and waste water pump and removed any debris to no effect. There is constantly water in the salt container and the end of the dishwasher. What do you think the problem is. Liz
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi I am Tech Michael I will be helping you today.
Please be patient as these are technical issues and take some back and forth until we can be sure of all the details.
We want to be sure we can resolve your issues correctly and as fast as possible for you.
May I have the full model #?
Also the age of your dishwasher?
Thank you for your patience!
Customer: replied 3 years ago.
The model is VarioDrawer Logixx and is about three years old
Expert:  Michael replied 3 years ago.
Hi thanks Liz,
the first thing to do is replace the detergent draw.
You can get that at the site below.
then we can go from there, that could cause this problem although not likely but one thing at a time lol;-)
I will stick with you until this is fixed completely no additional cost to you but since this may take some time, if you will rate my service in a positive fashion thus far before you close this page, the system will allow me to schedule free follow ups with you and also ensure your question will NOT close or time out;-)
You will then be able to contact me at anytime at no additional cost until we have this fixed for you.

Thank you Liz.
Tech Michael

Please visit this site for parts to get the detergent draw.
I will help you replace it;-)
Customer: replied 3 years ago.
I want to know if this was a once off charge and not a monthly one
Expert:  Michael replied 3 years ago.
Hi Liz, its a one time charge is all ;-)
Thank you
Tech Michael