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Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
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Bosch Condenser tumble dryer WTW84560GBG/11 FD 9011 200240 Claims

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Bosch Condenser tumble dryer WTW84560GBG/11 FD 9011 200240

Claims the condensed water need emptying even when there is very little water in it. If you empty the water and press the start button it runs for about 15 minute (at a guess) before asking you to empty the water again. If you just press start again (without emptying the water) it still runs for about 15 minutes before beeping again
This is normally caused by the pump failing to take the water from the reservoir in the bottom to the bottle in the top.

Most times, cleaning the pump and the reservoir out is enough to sort it out.

How are you diy skills and your toolkit?

Customer: replied 3 years ago.

I have most tools!

OK, thanks for that.

It will likely be a faulty pump or more commonly, a blockage in the pump that lifts the water up to the bottle.
Other possible causes are, faulty control board or broken wiring.

As the water isn't pumped away, a float rises and presses on a micro switch to bring up the light and stop the machine, it also leads to water pooling in the rear.

Unplug the appliance.

take the top and side panels off (you may need the facia off to get the side panels off, also check underneath for hidden screws)

Follow the hoses from the water bottle down and you'll come to the pump and pump chamber.

Your pump should be on the right and will be hard to get to.
You'll need to remove other parts to get full access.

Take the pump out.
Clean it out thoroughly.
clean out the chamber.
ensure the hose isn't blocked.

Reassemble and try the machine again.

If all is well, it will be working again.
If the pump has failed, you'll need a new pump to sort things out.

Obviously, if you cannot do the work yourself, you'll need to get someone in.

You'll also need to have Torx drivers to take the screws out.

You may also find this helpful.

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It's not your machine but the methods are very similar.

Obviously if you cannot do the work yourself, you'll need to get someone in to do it for you.

Hope this helps
Let me know how it goes or if you need more help.
Techdesk and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

All sorted thanks. A few minor points.


It is only necessary to remove the top and right panels.


There is no microswitch on this model. There are just two metal probes that detect the level.