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Can you post the model number please.
Hope this helps
The model number starts with Enr can you see this number on there. Its usually on a sticker inside the freeer if just a freezer only or in the fridge if its a fridge freezer.
I cant find that number anywhere on the unit, it looks like a labell has been pulled off. I have contacted the manufacturer to see if they can help me with the number you require and am awaiting a response from them, I will contact you if they can or cannot.