How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
Type Your Appliance Question Here...
Michael is online now

We have washer drier model Awz 512e It is locked on the

Customer Question

We have washer drier model Awz 512e It is locked on the 12 hour delay and we can't get it to reprogramme or get the machine to start.
How do we cancil this programme.
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Sorry to hear that.
Please try this for me.
Unplug the machine or turn the power off at the mains`for 1 full hour.
Then press and hold the power or start button in for 30 seconds and release it. Now re connect power to the machine, please let me know if this works as it should.
If it does please rate kindly, if not please dont rate yet but simply reply to me for further information