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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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belling model E662 Serial no 71200128 The two front heating

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belling model E662 Serial no 71200128
The two front heating elements will not switch off in accordance to setting of the control knobs. As a result, I have to stand and switch off manually Please advise me
accordingly. Model numbers on the thermostats attached to hob....7160055 &(###) ###-####
Thank you for your cooperation.....
Hi I am Tech Michael I will be helping you today.
Please be patient as these are technical issues and take some back and forth until we can be sure of all the details.
We want to be sure we can resolve your issues correctly and as fast as possible for you.
How old is your stove?
Also did these fail at different times or at the same time?
Thank you for your patience!
Tech Michael
Customer: replied 3 years ago.

Hello Michael

(A) Belling cooker purchased Jan 2008

(B) Malfunction of the Two front hobs occurred within a few weeks of each other.... Not at the same time


Thank you Sidney,
This is a common issue with these stoves.
The problem is not with the control knobs.
It is the thermostat or the main control board.
I am leaning toward the control board, because of how it failed like that.
But if you don't have tools and knowledge of this unit I would simply order and replace the control board. Its pretty easy to do and I will help you all the way through. Don't worry.
All you will need is a few simple basic tools to do this.
I have listed the best place to get that board and their phone # ***** your convenience.
I will stick with you until this is fixed and working as it should.
PLEASE RATE KINDLY AT THIS TIME, your question will NOT close or TIME OUT ;-)
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Thank you and have a great day!
Tech Michael
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