How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
Type Your Appliance Question Here...
Techdesk is online now

Hotpoint WF210 Washing machine. Switch on,door light comes

Customer Question

Hotpoint WF210 Washing machine. Switch on,door light comes on followed by Wash light,water fills and wash starts. Pre wash light then starts to flash.Washing very wet when finished.Select SPIN,spin not fast enough,then Energy save light and ON/OFF light flashes at the same time. I have cleaned the filter.
Submitted: 3 years ago.
Category: Appliance
Expert:  Techdesk replied 3 years ago.
Your machine is reporting a fault in the heater circuit.

Unplug the appliance.
Take the rear panel off.
Check the wiring to the heater (at the bottom rear of the tub).
If ok, you need to test the heater using a multi meter.

If the wiring and heater are both ok, it leaves the main control board.
The fault is in the manual as "heater relay stuck".
The heater relay is on the main board.

If the main board is faulty it will need to be sent for repair or, you can fit a new board then program it to the appliance. (special equipment required to program the board).

If you want to send it for repair, check
The repair board and if it's repaired, it's already programmed.

Obviously, if you cannot do the work yourself, you'll need to get someone in to do it for your.

Hope this helps
Let me know how it goes or if you need more help.
Customer: replied 3 years ago.

Heater wiring ok and element is ok on the meter, what is the easiest way to get the mother board ouy/ Thanks Eric

Expert:  Techdesk replied 3 years ago.
There's no easy way, it only just comes as far as the rear panel so you can disconnect it.
It's an awkward job I'm afraid.