How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17309
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your Appliance Question Here...
Daniel is online now

why is my indeset dishwasher not cleaning plates dishes cups

This answer was rated:

why is my indeset dishwasher not cleaning plates dishes cups the washer is heating up


Can you post the model number please.

Also do you tend to find its more the top basket?


Customer: replied 3 years ago.
Model DWL-DEA602-S. Yes top basket is worse


Ok what happens a lot on these is the washer in a plastic nut wears so what happens when you push the top basket back in the top spray arms doesn't sit into the water feed tube correctly so when it pushes the water around it doesn't go fully through the top spray arm so what happens is you get poor wash results just like you have now.

What you need to do is pull the top basket out and look inside the dishwasher at the back and you will see the water tubes. You will see a round plastic nut which the top spray arm pushes into. Unscrew this and you will find the washer has worn and failed so you need to replace that nut.

Then you will find this will be back to normal again from there.

If you need anymore info just get back to me.


Daniel and other Appliance Specialists are ready to help you