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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I have a Bosch Avantixx and the Check Water light has come

Customer Question

I have a Bosch Avantixx and the 'Check Water' light has come on. I have checked the instruction booklet and followed the instructions to clear the drain but this has made no difference. Any ideas?
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.
Hi I am Tech Michael I see this was for another tech, I don't want to take his work but do you want my assistance?
Thank you
Tech Michael
Customer: replied 3 years ago.

I just need some ideas on how o fix the problem with my dishwasher as described above.

Expert:  Michael replied 3 years ago.
Hi David,
May I have the full model #?
Also how old your dishwasher is?
And please describe what the dishwasher will do, does water enter the machine at all?
Thank you for your patience.
Tech Michael
Customer: replied 3 years ago.

Its and Avantixx, I can't find any other numbers. Its 4 or 5 years old. I cleaned the waste filter and checked the inlet and tried it this morning without any dishes etc. It started filled washed and emptied for the first time but then after a while the 'check water' light came back on and while it was making a noise it wasn't filling, emptying or washing. There are also no kinks in the hoses.

Expert:  Michael replied 3 years ago.
Hi David, thank you for that explanation. I know whats wrong but for even you to get the part you need we need the model #
Please open the dishwasher and look all around the door edges, the chassis edges and on the side walls inside. Pleae let me know what you find there;-)
Thank you
Tech Michael
Customer: replied 3 years ago.

I have checked all around the door and the sides and back of the machine and cannot see a model or serial no. I have just tried it again and this time it went through a full programme so maybe it has fixed itself or cleared any blockage I could not find.

Expert:  Michael replied 3 years ago.
Hi Thanks David, this is going to be a bad water inlet solenoid. It is an electric part,easy to replace and not expensive.
What you are experiencing is it is now beginning to stick as they will. So this issue will likely return shortly.
If it does I will help you locate a good source for this part and help you with the replacement as well:-)
No additional cost to you to rate and then I will stick with you until this is fixed and working as it should.
Thank you David and have a great day!
Tech Michael
Expert:  Michael replied 3 years ago.