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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have bought 2no sets of 3no door chimes. 1 for myself and

Customer Question

I have bought 2no sets of 3no door chimes. 1 for myself and 1 for the mother-in-law. Both bell pushes have ceased to work. I went back to B & Q where I bought them and was told to go on internet and purchase 2no. new ones. Where can I get them please?The model nos. are both JSJS 102 for both pushes.
Submitted: 3 years ago.
Category: Appliance
Expert:  Rob replied 3 years ago.
Welcome, my name is Rob and I will be helping you with your problem today. If anything isn't clear, please just ask me.

On the label on the door chime, there should be an Enr number
Can you post that number please?
Customer: replied 3 years ago.

Rob, there is no labels on bell push or chimes only "tested" label

Expert:  Rob replied 3 years ago.
Hi Barry
OK, thanks

How "helpfull" of B and Q !!!!!!!

Although this has the Siemens name on it, all spares and service is carried out through a company called Electrium, a part of Siemens.

I am afraid that they are the only people who will be able to supply yhis part to you.

You can contact them on

Commercial Centre
Lakeside Plaza
Walkmill Lane
WS11 0XE
01543 455 000
01543 455 001

All the best

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