So, the door does lock
It sounds like the machine is just not letting water into the drum.
This is controlled by the inlet valve.
Turn off the water supply
Undo the hose on the back of the machine and make sure the filter there is clean.
If it is, put the hose in a bucket and make sure you have good pressure.
Refit and try again.
If still no water entering, you should remove the lid after turning off the power and check the inlet valve. If its not functioning (open circuit), you will need to replace it.
If you need a link to the part, let me know
In the mentime,
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