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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Hi, I have and indiset electric cooker. One of the burner

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Hi, I have and indiset electric cooker. One of the burner dials has come loose and I am unable to use the that hotplate
Hi I am sorry to hear that.
May I have the model # ***** your cooker?
Also how old it is?
Thank you
Tech Michael
Customer: replied 3 years ago.

not sure which of these is the model info



Its at least 5 years old

Thank you, ***** ***** handle just loose or does it seem like the control insides are at fault?
thank you
Tech Michael
Customer: replied 3 years ago.

i just turned the knob to check and it has blown, the whole cooker has gone now. I will need to get someone out

Hi Miechell, its a bad control knob the internals. Its easy to fix but in this case you are better off having an appliance tech fix this for you, it likely shorted which will kick the whole thing out.
I will stick with you in any case.
Please have a great day and remember to rate my service kindly;-)
Thank you
Tech Michael
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