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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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12 year old maytag side by side all appears fine, all motors

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12 year old maytag side by side all appears fine, all motors running, bulbs and switches work, door seals good, compressor gets warm, vents to fridge clear. we came home after weekend away, water on floor ice bin empty evrything warm, please help
Hi I am sorry to hear that, I am Tech Michael
I will be helping you today.
Please be patient as these are technical issues and take some back and forth until we can be sure of all the details.
We want to be sure we can resolve your issues correctly and as fast as possible for you.
May I have the model #?
Also was there any heavy frost on the inside rear wall of the freezer or is that all warm as well?
Thank you for your patience!
Tech Michael
Customer: replied 3 years ago.

hi mike

mod no is gc2228eedb.

have removed rear wall no frost anywhere

Thank you, ***** ***** you sure the compressor is actually running?
Customer: replied 3 years ago.

can feel vibe and it gets warm

Thank you,
please feel the lines coming from the compressor, one should be warm and the other ice cold.
Please let me know what you find.
Thank you for your patience.
Tech Michael
Customer: replied 3 years ago.

both same temp or very little difference

Thank you for that.
If you are sure the compressor is running, then the issue is unfortunately a freon problem, likely a leak.
This will need to be looked at by an appliance repair technician because they will need to fix the leak and they are they only ones who have the freon license.
I wish I had better news for you on this I really do.
Please let me know if you need help locating a good tech to come out to you?
If you will rate my service to you thus far as ok or better, before closing this page, I will be able stick with you until this fixed.
Please note it won't cost you anything more to rate, and it WILL ensure your question won't time out or end unexpectedly, then you can always contact me the very same way at no additional cost;-)
Thank you and have a wonderful day!
Tech Michael
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