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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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there is a snowflake symbol on my candy grand o plus that keeps

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there is a snowflake symbol on my candy grand o plus that keeps flashing been trying to sort it out all day tried spining it & different cycles but just keeps washing & wont do anything else
Hi sorry to hear that did it beep at all?
Also did this occur during a cycle or just was there one day?
And I also need the full model #?
Thank you
Tech Michael
Customer: replied 3 years ago.

no didnt beep yes occured during cycle candy grando plus gofs272 thanks

Thank you please unplug the unit for 20 full minute then back in, let me know if this helped at all?
Also I need to know if the door will lock and unlock, exactly what the machine is doing?
Thank you so much ;-)
Tech Michael
Michael and other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

hi michael unpluged machine for 20 mins switched back on put to spin cycle but just keeps washing & wont spin &light by snowflake symbol come on machine stops but is full of water door will not open thanks

Hi thank you you will need a new water drain pump.
Its easy to replace and I will help you with that.
Please try Espares for that part. Also Here is their contact info but call them for this part, all you should need is the model #.
0844 9777 888

After sales
0333 4007 888

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