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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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Hi My zanussi essential has stopped mid programme I have

This answer was rated:

My zanussi essential has stopped mid programme
I have manually drained the water
Hi I am sorry to hear that, I am Tech Michael
I will be helping you today.
Please be patient as these are technical issues and take some back and forth until we can be sure of all the details.
We want to be sure we can resolve your issues correctly and as fast as possible for you.
May I have the model #?
Also, are there any lights? Flashing or steady, any signs of life.
Thank you.
Thank you for your patience!
Tech Michael
Customer: replied 3 years ago.
It's a zanussi essential 1200
The wash and door light are green
And the start/pause light is also green
Thank you, ***** ***** the washer for 30 minutes for me, let me know if that helps the issue or not?
Thank you *****
Customer: replied 3 years ago.
Ok I'll let u know
I will be here for you when your ready;-)
Customer: replied 3 years ago.
Hi Michael
Sorry no different
Thank you for trying that test.
In this case, you have a bad main control board.
its easy to replace and I will help you do that if you need me. No soldering just plug and play;-)
The best place to get that is Espares, I have listed all there contact info below for you.
0844 9777 888
After sales
0333 4007 888
Monday to Friday 8am to 6pm, Saturday 9am to 4pm, or 10am to 4pm on Bank Holidays
Calls to 0844 numbers are charged at 5p per minute including VAT from BT landlines, other networks and mobile companies may vary.
Calls to 03 numbers are charged at a local rate.
For security and training purposes, telephone calls may be recorded or monitored.
Outside the UK? Call us on: +44 (0) 20 7717 5046.
Please rate kindly at this point so I can stick with you until this is fixed.
Thank you and have a great day, wish I had better news for you I really do.
Tech Michael
Michael and 2 other Appliance Specialists are ready to help you