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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I dont know how to answer your questions? have just taken

This answer was rated:

I dont know how to answer your questions? have just taken out the 2 bulbs for replacement
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.


Is this a continuation of a previous conversation w have had?

Customer: replied 3 years ago.

YES I have registered

Hi ALan

Im sorry, I only see this question registered to you, nothing previously

Can you send me a link to the previous question?

If not, can you explain what the actual problem is and we can start again

Customer: replied 3 years ago.

The problem is with the Cooker Hood - we dont have power to the unit.

It is a Neff. I changed the bulbs as they were both gone but it has made no difference. Can we have a call out?

Hi Alan

Sorry for the confusion
To book a suitable appointment for an enginner to call, please call

0344(###) ###-#### Lines open 24 hours a day *

Can I ask you to take a moment and rate my responses so far? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
This will not close your question and you can still come back to me if you need more help

Rob and other Appliance Specialists are ready to help you