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Hi .can you recheck the wiring In the unit
all the connections look good, but i will have another look
Do you know what size cable you used as well?
its the original cable, the old shower was 9.5kw so i replaced it with the same model
is anyone there??
Hi . I had to visit my sick gran, sorry if I wasn't on your beck and call. We are all independent experts who ur computers 24hrs a day
Does sound like a faulty unit .I take it water runs through the unit? If not check the inlet filter if there is one.check it without the shower head as well . Also check inside for accidentally disconnected wiring blocks .if all this is ok then if under warranty see if the company will send out an engineer ,with a replacement. Good luck , all the best . if this is ok could you please amend the rating, thanks