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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. experience with a major worldwide manufacturer.
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got a idw450 built dish washer which fills but will not empty checked

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got a idw450 built dish washer which fills but will not empty
checked the filters all clear
getting an code of E1 showing
checked the outlet pipe and water inlet pipe boht fine
can you help
Welcome, my name is ***** ***** I will be helping you with your problem today. If anything isn't clear, please just ask me.

This is a bit strange as E1 indicates a failure to fill.
Is there water in the tub now?
If you start a new cycle, do you hear it drain first?

Customer: replied 3 years ago.

yes there is water in now and when you suck the water out with a water hover and start the machine it fill then beps for 30 sec and then the code comes back on


Get the water out from above the filter line
Start the machine on any cycle.
You should hear the drain pump run for about 20 seconds, it should then stop, then refill.
Tell me exactly what happens

Customer: replied 3 years ago.

got the water out

the machine got so far through the cycle and the code E1 came back on and there was no pump running

So when you first started it, before the water came in, there was no pump running?

Customer: replied 3 years ago.


In that case it sounds like the drain pump has failed and will need to be replaced.

Its the pump which is attached to the drain hose. If you have a meter you should test it for continuity

If you need a link to the part, please let me know

In the meantime,

Can I ask you to take a moment and rate my responses so far? Please use the smiley faces which you should now see. Please remember you are rating me personally, not the website or the problems you have had with this machine.
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