How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Your Own Question
Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
Type Your Appliance Question Here...
Michael is online now

Dimplex Girona Glass Fronted Electric Panel Heater. Hi I've

This answer was rated:

Dimplex Girona Glass Fronted Electric Panel Heater.
Hi I've just turn my heater on and moved the slider to full on and it keeps tuning its self off.
What can I do please regards Martin
The unit is three years old.
Hi I am sorry to hear that, I am Tech Michael
I will be helping you today.
Please be patient as these are technical issues and may take a bit of conversation to get the issue narrowed down and solved.
May I have the full model # ***** I can assist you properly?
Customer: replied 3 years ago.
Thanks Martin,
Does it make heat when its on?
Also how long will it remain on?
Customer: replied 3 years ago.
Hi Michael
No it will not heat up and runs for three seconds
Thanks Martin, this is a problem with the main control board.
There is a failed component on that board, unfortunately they don't sell parts for the board;-(
But you can get a new control board and I can help you replace that if you are handy?
Otherwise you would need to take it to a local appliance repair shop and have them replace that.
Please let me know what you would like to do.
Please don’t forget to rate my service before closing this page,
then you can always contact me the very same way at no additional cost if you have further questions about this;-)
Thank you Martin and have a wonderful day!
Tech Michael
Michael and other Appliance Specialists are ready to help you