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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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The door on my TUR2 tumble dryer won't open.

Customer Question

The door on my TUR2 tumble dryer won't open.
Submitted: 3 years ago.
Category: Appliance
Expert:  Michael replied 3 years ago.

Hi I am sorry to hear that, I am Tech Michael I will be helping you today. Please be patient as these are technical issues and may take a bit of conversation to get the issue narrowed down and solved. Here is a video it may work for you it may not? But if not you already need a new door lock mechanism and catch. I will help you replace those parts the interlock plugs in to the main board via wires, simple to fix and no soldering required just a few basic hand tools are all that is needed;-) The best place to ge the door interlock and catch is Espares, they are the cheapest most reliable ones out there and they ship the same day in most cases;-) I have listed the video link and all Espares contact info for you below. Please rate kindly before closing this page I will still be here for you and you can contact me anytime simply by replying to this message at no additional cost;-) Thank you And have a great day! Tech Michael Please call Espares: Sales/Parts 0844 9777 888 After sales 0333 4007 888 Monday to Friday 8am to 6pm, Saturday 9am to 4pm, or 10am to 4pm on Bank Holidays For security and training purposes, telephone calls may be recorded or monitored. Outside the UK? Call us on: +44 (0) 20 7717 5046. Here is the video link it should help you quite a bit:-) Its a looong link please copy and paste the entire link into your browser to view.;_ylt=AmRXMe0abgTLbU9AQ6sxPiGbvZx4?p=how+to+replace+the+door+interlock+on+a+creda+dryer&toggle=1&cop=mss&ei=UTF-8&fr=yfp-t-304&fp=1As for the stuck door, you can simply pull on it till the latch breaks you need a new one anyway;-)

Customer: replied 3 years ago.

I cancelled my request for an answer because my husband fixed it before I pressed the key.

Please return my £11

Expert:  Michael replied 3 years ago.
Hi Jill,
I will let them know, have a great day!